Knoword

FAQ

Table of contents

What is Knoword?

Knoword is a word game, but that's not all. Users can create games with custom sets of words that we call "packs". Packs can be anything, but teachers like to use packs as fun vocabulary exercises that they can easily share with their students.

For a deeper dive on Knoword, packs, and more, check out our reference guide.

Do I need an account to play?

No, you don't need an account to play Knoword. You can select a difficulty and hop in to a quick game, or find a pack that looks interesting, all without being signed in.

Additionally, students don't need to create a Knoword account for thier scores to be recorded by their teachers in assignments.

You do need a Knoword account if you want to create your own packs or assignments.

Do I need to pay to use this service?

No, Knoword is free to use, but we impose limits on the amount of packs and assignments that teachers are allowed to create on a free account. In addition, some features like image clues and non-watermarked flash cards are only available to paid members.

For more information about the differences between free and paid accounts, check out our pricing page.

Do you accept purchase orders?

Yes, we accept purchase orders as a method for buying memberships in bulk. You can send your purchase order to billing@playknoword.com or contact us with a description of your needs, and we'll get back to you with an invoice and a link to a webpage where you can make a payment.

How does the Team membership work?

When you purchase our Team membership, you're paying for multiple teachers to have Pro-level privileges, but linking the payment information to one account. That account will act as the "administrator" for your school or department. They'll be able to decide which teacher accounts are given paid privileges.

Am I able to add or remove teachers from my Team membership at any time?

Yes, the Team membership administrator may choose to remove a teacher from their team at any time. This will instantly revoke that teacher's Pro-level privileges. A Team membership administrator may then invite any other teacher to the team to fill the newly vacated spot.

How do I cancel my paid membership?

In your billing settings, toggle the "auto renew" switch next to your plan name to the off position. If you don't see any switch to toggle and your plan name says "Basic", then you aren't currently paying for a Knoword membership.